By using our website or accessing any of our services, including making a general enquiry about our development properties or reserving a property from us, you agree to be bound by this Policy in respect to the information you have given to us.
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
We take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of our users throughout their visiting experience.
External links on our website
Although our website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Contact & Communication
Users contacting our website and/or Silverback Developments Limited do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the General Data Protection Regulations 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk. We use any information submitted to provide you with further information about the products / services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program Silverback Developments Limited operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.
As part of the process of showing a general interest in Silverback Developments Limited or a development to potentially purchase at, you may be contacted by the estate agents who are acting as a selling agent for the site, to ensure you have the best possible advice throughout the process. Any agent we use have been carefully selected and also take their data protection very seriously.
Our website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Information provided through this newsletter program is updated on an external email marketing tool provided by ActivePipe UK Limited, which collects data through your activity on the email (such as clicking on a particular property), so we can understand your interests, ensuring you only receive information by email that is relevant to you. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written or verbal agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the General Data Protection Regulations 2018. Under the General Data Protection Regulations 2018 you may request a copy of personal information held about you by this website’s email newsletter program and you have the right to withdraw consent to receive email marketing from us at any time. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy. Email marketing campaigns published by this website or Silverback Developments Limited may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that Silverback Developments Limited participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact us through primary communication channels such as by telephone or email. Our may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened links in social media
Through our social media platform accounts we may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls [web addresses]. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore Silverback Developments Limited cannot be held liable for any damages or implications caused by visiting any shortened links.
Any changes to this policy in the future will be posted on our website and where appropriate, you will be notified by email.
If you have any questions regarding this policy please contact us at Silverback Developments Limited, 3 The Stables, Newby Hall, Ripon, North Yorkshire HG4 5AE and should be addressed to the Director.